This photo comes from one of our international trips. It’s clear that visitors to the park where the sign is posted aren’t allowed to do a lot of things. In fact, we’ve seen “NO” signs of many kinds all around the world.
Now think about this — how often do we talk about what we don’t want instead of what we do want?
For example, we took a small survey the other day in a waiting room here in the U.S., and counted at least four NO signs: “No eating,” “No drinking,” “No smoking,” and “No mobile devices.” While these types of signs may get some people to comply (although at least one person was still using a phone), they have scant effect on fostering positive relationships. Ironically, one other sign in the waiting room was “Exceed customer expectations.”
What might happen if we reversed “NO” signs and asked for the behaviors we actually need? Research in cognitive science offers a surprising insight into influencing behavior. Read More
One of our favorite quotes that we keep within easy viewing distance is: “Sometimes what may seem like the end, may be a new beginning” (original author unknown). It’s especially relevant for any company that is on the journey of transformation and growth.
Although like much of the northeast U.S., New Jersey is in the midst of the 4th nor’easter storm over the past three weeks, the calendar says that March 20th is officially the first day of spring. The change of seasons also signals the time for “spring cleaning.” For us, this includes re-organizing our office. Usually, because we’re busy, this has been a relatively simple matter of tossing out old articles and straightening up. However, this year was different.
OK, we’ll admit it – we’ve loved watching the Pyeongchang 2018 Olympics. It’s filled with competition, new levels of athletic excellence, and inspiration.