Blog

Every so often we feature reviews on books we think are worth reading. “The Age of the Customer” by Jim Blasingame, is definitely at the top of our list.

Here is Pam’s review on Amazon.com.Read More

Welcome!  This blog is about looking at the everyday world in new ways.  Why bother?  Because I’ve discovered over the years from working with clients and my own experiences that the answers to many challenges in business and in life are right in front of us.  We just become so conditioned to seeing the world in certain ways that we stop seeing the possibilities.
For example, often times when I speak at conferences and refer to this point I’ll draw a box containing three vertical lines and three horizontal lines.  I’ll then ask attendees how many squares they see. Go ahead –  try it yourself!   Many people start out by seeing 16 squares. However, the more perspectives they gain from others, the more squares they see. My point is not to find a “right” answer.  It’s to help people realize that there are many more possibilities for addressing challenges than they may have originally thought.
In much the same way, I’ll be taking ideas, observations, and information that I run across and sharing my perspectives, with the aim of “increasing the number of squares” you see. Even the slightest shift in thinking and action can dramatically change results.
There are only a few ground rules to keep in mind:
1) I will only post comments that are in English, and in good taste
2) You don’t need to agree with me, but please keep language civil;
3) I won’t join comment threads because I’ll be busy creating new content.
However, if you need me to respond to your comment, feel free to contact us.