How A World-Class Climber Discovers New Heights of Potential
Listen to Episode 149:
Episode 149 Transcript:
This episode is brought to you by Business Advancement Incorporated, enabling successful leaders and companies to accelerate to their next level of success. On the web at BusinessAdvance.com. And now here’s Pam and Scott.
Pam Harper: Thanks, Chris. I’m Pam Harper, Founding Partner and CEO of Business Advancement Incorporated, and sitting right across from me as always is my business partner and husband, Scott Harper. Hi, Scott.
Scott Harper: Good morning, Pam. It’s always a pleasure to be joining you for another episode of Growth Igniters Radio. And, as always, our purpose is to spark new insights, inspiration, and immediately useful ideas for visionary leaders to accelerate themselves and their companies to their next level of game-changing innovation, growth and success.
Scott Harper: So, Pam, we’re here in 2019 — right at the beginning — and many of us are looking at how we’re going to move ourselves and our companies forward to new personal and professional business heights. No matter how successful you are and no matter how much you want to take that leap into the next level of success, psychological studies show that leaving that comfort zone of success to move into uncharted territory is just not something that our brains are naturally wired to do.
Pam Harper: That’s right. This is especially a big issue when you’re leading for game-changing growth.
Pam Harper: When we work with clients, we’ve seen that those with an optimistic mindset do best at navigating through all the twists and turns along the journey. It’s really an adventure.
Scott Harper: Absolutely. Now we’ve been talking about this on Growth Igniters Radio for the past four years, yet there is still so much more to consider and dig deeper into. For instance, what’s at the heart of taking those first steps away from success when it feels like there’s so much at risk?
Scott Harper: How do you engage others to not only join you in your visionary quest, but to keep going when the going gets tough?
Pam Harper: So that’s what we’re going to discuss, and that’s why we’re pleased to have as our guest someone who specializes in literally leading expeditions to new heights.
Pam Harper: She is Julie Lewis, an extraordinarily accomplished outdoor expert who is a high-energy catalyst for personal and professional transformation. She’s also the author of the book, Moving Mountains: Discover the Mountain Within You.
Drawing on her own unusual adventures in business, the wilderness, sports and life, Julie has already enabled hundreds of women and men to step out of their comfort zones in the spirit of love and adventure, and scale new personal and professional heights.
Pam Harper: Julie, welcome to Growth Igniters Radio.
Julie Lewis: Good afternoon, evening, morning, from Abu Dhabi. What a great experience to be joining you right at the beginning of 2019. It’s fantastic.
Pam Harper: It really is. We’re so glad you could join us today. Your story, when I met you at a conference, I was just so inspired by what you were telling me, so can we start out by first having you share a bit about your own journey? Like, for instance, what prompted you to lead over 55 mountain expeditions around the world and even create a business out of it?
Julie Lewis: Well, thank you very much. I’m so glad you came and sat at the table I was at in New York at the conference, so we were obviously meant to meet.
Pam Harper: There you go.
Julie Lewis: My background, basically, Pam, is in sports science, and I spent 18 years in the health, fitness and sports industry. When I was 40, I climbed my first mountain and that really was my kind of aha moment, when I reached the summit of Kota Kinabalu in Malaysia. That was back in 2002. Really, that kind of flash of inspiration at the top of the mountain, thinking, “I’m on a mountain, I’m on a natural high. Oh, Mountain High, that would be a really cool name for an organization to encourage other people to step out of their comfort zone and empower and encourage them to travel and challenge themselves, basically.” So following that first mountain summit, a year later I took a team of 18 women to Everest Base Camp in Nepal, and we raised around $80,000 towards a mobile breast screening unit.
Julie Lewis: And pretty much when I came back from that trip, Pam and Scott, I just thought, “This is really what I’m meant to be doing.” There’s a big playground out there. The gym, and the tennis and the squash courts, and the swimming pool have been great for now, but my goodness, there’s mountains, forests, deserts, oceans, rivers out there and they’re all to be explored.
Julie Lewis: So basically I would say as a result of that first mountain climb in 2002 and then the Everest Base Camp expedition in 2003, which was actually the 50th anniversary year of Everest, 50 years since Tenzing and Hillary summited, then I really came home and I thought, “I’m going to do something about this and take action.”
Julie Lewis: So I resigned from my full time job and I started Mountain High in 2003 in Dubai. It was really love in action, basically. It was an opportunity to offer others the opportunity that I’d had to reach new heights, connect with new cultures, and make a difference through that. I just believe that travel is really, really good for getting you out of your comfort zone because the minute you step on a plane or a train or an automobile from where you live and work, then you’re kind of going into the unknown, and eventually it becomes the known, and you think, “Oh, what’s next? I want more.” So travel is a great way to kind of expand your mind, your body, and nurture that spirit of adventure which is so embedded within us. We were born to explore.
Scott Harper: That’s just so inspirational, Julie. I haven’t done any big treks like you have, but I am a technical climber, and I can say that when you’re a hundred feet up or so, dangling off a cliff, it does concentrate the mind, and does make you…
Julie Lewis: Focus.
Scott Harper: Yeah, it really makes you focus. Now in your book, Moving Mountains, you talk about how we all need to move our own inner mountains in order to reach our full potential.
Julie Lewis: That’s right.
Scott Harper: So what does that involve — what does that mean?
Julie Lewis: In a nutshell, it actually means presence, being present with what’s now. I use in the book the mountain as a metaphor for life. Some people see a mountain as an obstacle, and other people see it as an opportunity, and personally I see a mountain as an opportunity to get a higher perspective. It’s a very great metaphor for life. It’s a journey of who you become as a result of taking that step from Base Camp up to Camp 2, Camp 3, experiencing plateaus and then the summit, and beyond the summit. So this inner mountain, really, is your own strength, stability, resilience, and your own potential. When I think of a mountain, that’s what I think about, weathers the storms.
Julie Lewis: So it’s really about moving your mind, if your mind’s a mountain, through your thoughts and your feelings and your actions. It’s tapping into your inner mountain versus tapping into the inner gremlin that says, “You can’t do that, you’re not strong enough, you’re not pretty enough, you’re too old.” That kind of thing. It’s really actually being solid and grounded and present. And I think presence, definitely, when you talked about focus when you’re hanging off from a cliff, you’re really there in the moment. You’re not thinking about what happened last week or what is going to happen next week-
Pam Harper: That’s true.
Julie Lewis: … you’re just really there, at one with nature, and to be what I call coming to your senses in terms of what you’re seeing, hearing, feeling and experiencing and touching when you’re connecting with nature. That to me is coming to your senses and being at one with nature and accessing that mountain.
Scott Harper: So the trick is how to get that sense of focus and presence when you’re not on top of a mountain or in the jungle or somewhere, when you’re in your normal life?
Julie Lewis: Exactly. It’s to experience or to translate that experience.
Pam Harper: Right, right, because the thing is that we did do some research and one of the toughest things is saying, “Okay, I’m comfortable here.” It’s, “I’m successful, and I want to keep on being successful, and going out into that unknown … that mountain, although it is potential, it has a lot of twists and turns.” Is there something real fast that you could tell us that can make that switch in your mind?
Julie Lewis: I think it’s very easy to run on autopilot because that’s the way we get things done very quickly. We just get up, we go shower, make tea, we have breakfast, well, hopefully we work out and meditate before all of that. We’ve got certain rituals and we recognize patterns, and to change those patterns, to get up half an hour earlier, to go for a run in the morning, to read, to do things a little bit differently, to change those daily habits.
Julie Lewis: It’s begin with the why, what’s working, what’s not working, what do I need to stop, start, or continue doing to get that result? It’s mind over mattress, for example, in the morning. For some people, it’s like, “Oh, I just hit the snooze button, nobody knows I said I wanted to work out three times a week.”
Julie Lewis: I think it’s that compelling reason why that you’d know that making small, I’m talking small daily consistent changes because obviously we’re in the new year right now and people have set resolutions, “I’m going to do X, Y, Z,” but ask them again by January, February, “Are you still doing what you said you wanted to do?” You know? When people say, “How do you climb a mountain? How do you start a business? How do you do anything in life?” It’s one step at a time-
Julie Lewis: … and even if they’re baby steps, but they’re in the right direction, then the minute you start moving, then the way opens. I think that’s a lovely Zen proverb: move, and the way will open. So it’s taking that first step and then taking another one and another one. You can either go from one extreme to the other in terms of risk factor, going way, way, out of your comfort zone or just really joining an expedition where you’ve got that support until you feel comfortable, and it’s the same in business. You have a network of people around you. You ask for help, you learn new skills. You test the water, and then you get going. That’s the key thing, is to just keep taking action and turning those positive experiences into another challenge, your next challenge. “If I can do this, then I can do anything!” That’s very empowering. Small successes that compound, really, to give you a lot more confidence and taking more challenges or stepping more out of your comfort zone in business, or in sports, or in your life, basically.
Scott Harper: Learning how to become relentless, in essence.
Julie Lewis: Yeah, it’s new systems, new technology. When you look at where I’m living in the world right now, it’s multicultural, cross-cultural, 150 different nationalities. So that’s a big area of growth and learning. And then you talk about cross-generational. You’ve got millennials, so you’ve got the young tech-savvy millennials and the kind of years of wisdom, so bridging that gap and benefiting from both the years of experience but also the new tech-savvy. That’s part of the comfort zone as well, coming to terms with new technology.
Pam Harper: Well, that’s true, and I think, also, moving out of that comfort zone is the degree to which we are resilient as well.
Pam Harper: What we’re going to do is take a quick break right now and when we come back we’ll talk more with Julie Lewis, adventurer and author of Moving Mountains, about what it takes to nurture resilience and step out of your comfort zone. Stay with us.
Scott Harper: This is Growth Igniters Radio with Pam Harper and Scott Harper. Brought to you by Business Enhancement Incorporated. We focus on enabling visionary leaders to ignite, sustain, and boost the momentum it takes for game-changing results. We’re on the web at BusinessAdvance.com.
Pam Harper: We’d like to welcome our listeners and especially our many new listeners. If you’re not already subscribed to our Growth Igniters Community, you can get even more value by signing up. You’ll receive reminders of our new bi-weekly podcasts, along with a link to a page filled with all kinds of resources. On off weeks, you’ll receive a Growth Igniters post which is about a two-minute read.
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Pam Harper: Welcome back to Growth Igniters Radio with Pam Harper, that’s me, and Scott Harper. Today Scott and I are speaking with Julie Lewis, adventurer and author of Moving Mountains, about tapping into our hidden reserves and propelling ourselves and our companies to new heights of accomplishment.
Pam Harper: Julie, how can people find out more about you?
Julie Lewis: It’s pretty simple, by going to my website, which is www.Julie-Lewis.com and that will also link you through to www.MountainHighMe.com and absolutely all the information you could ever want about me is on there.
Pam Harper: Okay. And all of you listening can access resources relevant to our conversation today by visiting GrowthIgnitersRadio.com, episode 149.
Pam Harper: Julie, we were talking before the break about moving out of your comfort zone and certainly resilience comes into play here. I think it’s important to talk about what resilience is and isn’t. In fact, sort of debunking myths about resilience. I think there are a lot of them.
Julie Lewis: Definitely, there is, yeah. Basically what we do know, that resilience, or grit, or staying power, or enduring, or persistence is really an essential skill in business and in sports and in life. There’s several definitions. The IQ plus EQ plus X, with X being the X-factor is resilience, emotional intelligence, intelligence, plus the ability to bounce back during challenging times. And it really is about bouncing back, staying calm and optimistic during challenging and changing times, having an open mind, being flexible, holding yourself accountable, and focusing on solutions. Because it’s very easy to talk about situations but actually we need to focus on solutions and ultimately manage that stress because it’s like the higher you climb up the mountain, there’s less oxygen. And the higher you climb up the corporate ladder, there’s more responsibility on your end to be able to delegate that and to share the load and to let go of things that actually don’t serve you and that you need to spread that load.
Julie Lewis: It’s a proverb by Lao Tzu and it’s, “Stand like mountain, flow like water.” To me, I think that’s very applicable to 21st century living and business, that there are times that you need to stand your ground and then there are others where you just surrender, radical acceptance. Rather than resisting change, for example, you flow with the water and you flow mainstream. There’s heaps of research done to identify these elements of resilience. It’s really about being agile and adaptive and if you look at the word resilience, you’ve got silence in there as well. I think resilience is being still and silent. We talk about mindfulness and the power of now. It’s really actually, rather than reacting, it’s actually assessing a situation, weighing things up, stillness, silence, and then taking action.
It’s kind of knowing when to stop and knowing when to cut your losses, instead of just going, “Yeah, just keep going, just keep going, just keep going,” to just say, “Hold on a minute. Stop. Pause. Let’s take a breath, let’s look around to see what’s going on.” Because sometimes you can just put your head down and just say, “Oh, I’m just going to get to the summit, boom, boom, boom.” And you miss so much. There’s several ways up a mountain, there’s several ways for success in business. If you feel that there’s only one and that doesn’t work, then you’re kind of stumped, basically.
Scott Harper: So let’s take this from the discussion, which is very interesting, to something that’s illustrative. Can you tell us a story of how you or others inspired resilience during a tough expedition? How did you lead people through the tough times so they could discover their full potential and reach the summit?
Julie Lewis: Yeah, and I’m a great believer in preparation, planning and preparation, before an expedition. You don’t just ready, steady, pack your bags and let’s go. It’s really selecting a team, and I think probably one of the most rewarding expeditions I did was the Antarctica expedition in 2012. This was a really special project. It was taking a team of breast cancer survivors to the ends of the earth as roving ambassadors to say, “Whatever life throws at you,” and say, “When life throws you lemons make lemonade.” But this was really something, a severe … a health challenge, but then saying yes to the adventure and actually living a full and fulfilling life.
Julie Lewis: So really it was about creating a vision, which I think is extremely important for those in business, sports or life, providing a support network, so the teamwork and putting all the resources in place so that they were learning some of the skills prior to going to Antarctica. You’ll giggle when I say this, we were simulating situations at Ski Dubai, which is an indoor ski slope in Dubai Mall, where we were actually camping out at night, we used snowshoes, the team got used to roping up, because that is exactly what they were going to be doing in Antarctica. They weren’t just going to be in regular sports and gym wear. So although there was basic training, a good general level of fitness, I wanted them to get used to wearing base layer, mid-layers, GORE-TEX, boots, wearing snowshoes.
Julie Lewis: We captured absolutely everything on film and created a 23-minute documentary and a book to share that wisdom, and it was really all about having that vision, the supportiveness, empowering one another, pushing out of the comfort zone, and responding to the environment. So I think that was really a good test of resilience for all of the team members, really, to go to the ends of the earth and come back and share their story.
Pam Harper: I want to ask you, no matter how much preparation there is, there are always unexpected things that come up. Sometimes they’re just irritations, sometimes they’re opportunities, and sometimes they’re really scary, like life and death kind of scary, I can imagine. Did any of that come up? You talk about all this preparation, and I agree with you, and I think there’s true value in having a leader who knows, basically, the kinds of things you’re going to have to face, but how did you get people through one of those times when everybody’s going, “We planned, but we didn’t plan for this!”
Julie Lewis: Yes, yeah. Obviously when you’re dealing with Mother Nature, she always has the last word. If there’s a storm coming in, when we go dog-sledding Svalbard, if the ice is not packed well then we have to change the route. I think the key thing is, I team up with experienced guides. I’m very much the interface between the guides that that’s basically exactly what they do. I mean we used an expedition ship for Antarctica, and I work with them very closely. So basically I’m there with the team, I’ve done as much preparation as I can from my side to prepare them for what we’re going to experience, and so that they can actually enjoy it instead of thinking, “Oh, I didn’t expect this.” And then when we do have the unexpected, then you’ve got experienced guides that know the weather patterns, know when it’s good to go, know when we need to hold back, know when we need to turn around.
Julie Lewis: So I think it’s all of these factors and really being able to be very agile and adaptive and change your approach, basically, and look at the situation, as we do in business or in life and say, “Okay, what will work, what’s the solution?” Because it’s very easy to say, “It’s raining. It’s raining. It’s raining.” I’ll say, “Well, what do you want to do about it, then?”
Pam Harper: That’s right. You want to get wet or what, right?
Julie Lewis: Put your weather gear on, or we need to move, or … I think from situation to outcome, and these are discussions that really do build resilience, to actually talk about situations and say, “Okay, well what do we actually want to do about that?” Let’s spend more time focusing on solutions, as opposed to saying, “Oh, well this is happening, he did this, she said that.”
Pam Harper: There are so many lessons, and we have just brief time. What would you say is the one takeaway having to do with resilience for C-Suite executives as they’re leading through uncharted territory and leading others, not just themselves, to these new heights of professional and personal growth?
Julie Lewis: I would say, really, “Know thyself.” Socrates. It’s just really that awareness of self. Really, “What am I thinking? What are my thoughts? What is my emotional state? Am I aware of what’s going on in the market, how my team are feeling? Am I supporting them through that?” I really think it’s all really around self-awareness and self-care. You can only give what you’ve got. If you want to stand strong like a mountain then physically, mentally, emotionally, spiritually, that’s how you need to be. We talk about social resilience as well, having a network of resources. So I would say being aware, “How resilient am I? How do I show up, and how can I build resilience in others?”
Pam Harper: We’re going to take another quick break and when we come back, Scott and I will speak more with Julie Lewis, adventurer and author of Moving Mountains, about immediately actionable ways to step out of your comfort zone, build resilience, and reach new personal and professional heights. Stay with us…
Scott Harper: You’re listening to Growth Igniters Radio with Pam Harper and Scott Harper, brought to you by Business Advancement Incorporated. We’re on the web at BusinessAdvance.com.
Pam Harper: We’re talking about what it takes to reach peak potential as individuals and business leaders and bring amazing new value to the world. And along with the energy and potential this brings to a company comes the need to ensure that all the moving parts come together for greatest effect. After all, the faster your company is transforming and growing, the more important it is to be sure that everyone’s visions and efforts are in sync.
Scott Harper: So that’s why we’ve created our special assessment, 5 Questions to Ask When You Need to Move Even Faster. It’s a perfect perspective-builder for fast-moving C-Suite leaders who need to meet current commitments and move fast enough to respond to new opportunities. Our questionnaire will help you find out where to begin to focus your energy and resources so that what should be happening actually is happening faster and more effectively.
Pam Harper: So go today to GrowthIgnitersRadio.com, select episode 149, scroll down to Resources and click the link Download 5 Questions to Ask When You Need to Move Even Faster. And to learn about our success stories go to BusinessAdvance.com, Client Results.
Pam Harper: Welcome back to Growth Igniters Radio with Pam Harper and Scott Harper. Over the last two segments, Scott and I have been speaking with Julie Lewis, adventurer and author of Moving Mountains, about stepping out of our comfort zones and reaching new heights of personal, professional, and business accomplishments.
Pam Harper: Julie, can you remind us again how people can find out more about you?
Julie Lewis: Yes, of course. If you go straight and surf on www.Julie-Lewis.com, that will tell you everything you need to know about me and also link in to the Mountain High website for the expeditions.
Pam Harper: We know that there are resources as well, and we’ll have links to those on our Resources page that have to do with resilience.
Pam Harper: So let’s move to our immediately useful ideas for taking ourselves and companies to new heights. What would be one idea related to stepping out of your own comfort zone as a C-Suite leader?
Julie Lewis: Basically decide what exactly they want to do, what is actually out of their comfort zone. Are they too comfortable, and what would be their definition of out of their comfort zone? Is it new technology, new processes, new strategy, a new language, etc.? It’s really, “What is it? Why do I want to do it? And how am I going to do it?” And just get started. It’s all really about taking action. First of all it’s that decision, and then gaining momentum. I think it’s very much important to have a clear vision. You decide, “Which mountain do I want to climb? Which business do I want to start? Which deal do I want to sign?” And then why, what’s the noble goal, what’s the mission behind that, why is it so important, so it’s purposeful? And then how, basically, and that sounds super simple, it’s just the power of three: what, why, and how.
Pam Harper: Sometimes we make things too complicated. So what you’re pointing out is it’s a simple first step. Let’s talk about the second idea.
Scott Harper: Sure, how about something related to encouraging people you lead to step out of their comfort zone, because we have encountered many times leaders who are very visionary, who have a strong idea of how they want to change, but other people who are absolutely essential to making that change may not be there yet. How can you-
Pam Harper: Yeah, they’re saying, “I’m successful, why should I have to do anything different?” So what’s a quick idea?
Julie Lewis: I think, again, keep it simple and clear versus complex and ambiguous. And I really offer as many new experiences as possible. I give open communication and feedback on that. Really, I think the way that we build resilience, the way that we build confidence and courage, it’s like a muscle. You just have to do things and create opportunities that will encourage and empower people to step out of their comfort zone. It’s very much experiential. It’s very easy to read lots of books, and I love reading books, but then you’ve just got to do it, basically.
Pam Harper: So you’re inviting people, really, to join you, right?
Julie Lewis: Yes, exactly. It’s just putting, “This is an opportunity. I’m encouraging you as much as I can and I’m providing all the resources so that accountability and empowerment and supportiveness, and then experiencing it.” Experience is the way we build resilience. Whether we see that as a good experience or a not-so-good experience, what do we learn from that? We grow stronger and we think, “Okay, I’m not going to try that way again,” or, “I found a better way.”
Julie Lewis: So I think the whole thing about experiential, even when I do keynote speeches now, I’m not talking at an audience, I’m talking with them. I like it to be interactive because that’s how it stays in the working memory, so they’re actually seeing, hearing, feeling, and being interactive. It’s more of a discussion as opposed to, “Just listen to me, exactly what I have to say, and if you just do this then everything’s going to be great.” Offering opportunities, bringing everybody to the table and say, “We’ve all got different strengths and we’ve all got different areas of development, how can we pull this together to make something absolutely magical?”
Scott Harper: And that is co-creation, in a way, and that way everybody owns it, it’s not just mine that I’m shoving on you.
Pam Harper: So we’re going to move to the third immediately useful idea, and this one, we’ve spoken quite a bit about strengthening resilience but what is the immediately useful idea?
Julie Lewis: That they could actually talk to the person nextdoor to them, because that, for some people, is coming out of their comfort zone. We talk about mental resilience, physical, financial resilience, social resilience in terms of your network. It’s really about taking action and being bold enough, courageous enough, to get out of your head and into, “I’m not sure if I should do this,” to just opening up, really, and I think that having an open mind, being flexible is super, super important.
Pam Harper: You are so right.
Julie Lewis: So trying new things, for example, having conversations with geeky people. I’m licensed through twofour54 Media Free Zone here in Abu Dhabi. It’s full of creatives and I just love hanging out with them because they have completely different views sometimes from me. I think that’s so important, that you hang out with people that challenge you, encourage you, grow you, and maybe not have exactly the same opinion, but you think, “Oh, wow, I never even thought about that.” So when it comes to mentoring, in terms of resilience I would say ask somebody 20 years younger than you and ask somebody who’s 20 years wiser than you. I use the word wise, not old, you notice.
Scott Harper: Sounds good to me.
Julie Lewis: I think it’s just being open to that instead of, “It’s going to be my way or the highway, we’ve always done it this way,” with blinkers on. It’s changing what’s normal, really, because those old strategies, you need now strategies and what’s next strategies to be able to keep moving with the change or riding with the change. You fall off your horse, you get back up, you get on the horse and you start riding.
Pam Harper: So it’s out of your head and into your heart, ultimately. You have to move from a place that moves you in a sense.
Julie Lewis: Very much. I talk about an open mind and a fearless heart.
Pam Harper: Yes. Do you have some final thoughts you’d like to leave us with about finding the mountain within us?
Julie Lewis: I think it’s just being grounded, clear, giving yourself the gift of stillness and silence, because we rush around manically, we’re on call 24/7, every time our phone pings, “Somebody needs me, I have to respond to it.” So I think it’s press pause and really be self-aware, and then move and the way will open.
Julie Lewis: And for any of your listeners that want to kind of test their resilient leadership quotient, there’s a great online test that we can do and are happy to offer that, in which they’ll receive then their own personal resilient leadership quotient that looks at vision, effectiveness, empowerment, responsiveness and supportiveness as dimensions of resilient leadership. So you can actually measure this, which is great, it’s a great platform, a Base Camp to work from.
Pam Harper: Well there you go. Okay, well thanks, Julie. We really enjoyed our conversation with you.
Julie Lewis: Ditto. Yes. Thank you so much for this great opportunity to kickstart 2019.
Scott Harper: Great, Julie. Thanks so much. And thanks to you out there for listening to Growth Igniters Radio with Pam Harper and Scott Harper. To get show notes and resource links for this week’s episode, including that resilience test that Julie just mentioned, go to GrowthIgnitersRadio.com, episode 149, and scroll down to resources.
Pam Harper: Until next time, this is Pam Harper …
Scott Harper: And Scott Harper …
Pam Harper: Wishing you continued success and leaving you with these questions to discuss with your team.
Scott Harper: What new personal, professional, and business heights are we taking ourselves to in 2019? What do we need to do starting now to get out of our own comfort zones and increase our resilience so we can make it happen?