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How can you lead your company to increase trust in 2018?
Find out by listening- on-the-go to Episode 130. Scott and I discuss a few of the major changes in the business environment over the past year, and their potential impacts in the New Year.
In this episode, you’ll gain perspectives on:
- The significance of the growing trust deficit and its impact on attracting and retaining key talent in a tight labor market
- Examples of how detecting and resolving a surprising source of many issues can have a major positive impact on increasing trust and collaboration with employees, customers, partners, and other stakeholders
- FAQs for creating powerful conversations that are at the heart of igniting game-changing results

Pamela S. Harper is the Founding Partner and CEO of Business Advancement Inc., a strategic growth advisory firm based in Glen Rock, NJ. For more than 20 years, Pam has applied her gift for finding the hidden opportunities in every situation to helping clients in entrepreneurial, mid-market, and Fortune 500 companies across 30 industries create hundreds of millions of dollars of value in both top and bottom line growth.
Prior to founding BAI, Pam skyrocketed into the ranks of management by taking a progressive series of newly created organizational development positions is companies ranging from mid-market to Fortune 500 across multiple industries, all undergoing dramatic change and growth.
Pam has been quoted in, featured in, or written articles for prominent business media including Business Week, Investor’s Business Daily, Chiefexecutive.net, CEO.com and other major media. Her book, Preventing Strategic Gridlock, has been used as a text in universities around the world.

D. Scott Harper, Ph.D., is Sr. Partner with Business Advancement Inc. Throughout his career Scott has devoted himself to understanding why things work the way they do, and how to apply those insights to create new value. Scott helps clients sift through complexity and take full advantage of opportunities by discovering the hidden side of everything.
Before joining BAI in 2010, Scott held a succession of increasingly accountable innovation positions in the consumer healthcare industry. Since then, he has been published and quoted in prominent business media outlets including Chief Executive Magazine, CEO.com, CEO World Magazine, and the IndUS Business Journal.
Resources for This Episode
- Request our complimentary Harper Report: How To Take Control of the “Elephant in the Room”
- Read the Harvard Business Review article: Survey: People’s Trust Has Declined in Business, Media, Government, and NGOs
- Explore the findings of The 2017 Edelman Trust Barometer
- Read about Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead, by Dr. Brené Brown