What are the keys to making conflict the springboard for innovation and growth?
Find out by listening- on-the-go to Episode 126. Scott and I discuss a powerful way to use conflict to navigate in uncharted territory. While it’s common to think of disagreements and friction as something that can get in the way of goals, conflicts can actually be the driver of discovery and new opportunities. It all depends on how you lead it.
In this episode, you’ll gain insights on
- Why it’s especially important to reframe the value of conflict
- Three keys for shaping constructive conflict
- Immediately useful advice for applying these ideas
Pamela S. Harper is the Founding Partner and CEO of Business Advancement Inc., a strategic growth advisory firm based in Glen Rock, NJ. For more than 20 years, Pam has applied her gift for finding the hidden opportunities in every situation to helping clients in entrepreneurial, mid-market, and Fortune 500 companies across 30 industries create hundreds of millions of dollars of value in both top and bottom line growth.
Prior to founding BAI, Pam skyrocketed into the ranks of management by taking a progressive series of newly created organizational development positions is companies ranging from mid-market to Fortune 500 across multiple industries, all undergoing dramatic change and growth.
Pam has been quoted in, featured in, or written articles for prominent business media including Business Week, Investor’s Business Daily, Chiefexecutive.net, CEO.com and other major media. Her book, Preventing Strategic Gridlock, has been used as a text in universities around the world.
D. Scott Harper, Ph.D., is Sr. Partner with Business Advancement Inc. Throughout his career, Scott has devoted himself to understanding why things work the way they do, and how to apply those insights to create new value. Scott helps clients sift through complexity and take full advantage of opportunities by discovering the hidden side of everything.
Before joining BAI in 2010, Scott held a succession of increasingly accountable innovation positions in the consumer healthcare industry. Since then, he has been published and quoted in prominent business media outlets including Chief Executive Magazine, CEO.com, CEO World Magazine, and the IndUS Business Journal.
Resources for This Episode
- Read Adam Grant’s New York Times article, “Kids, Would You Please Start Fighting?“
- Request our complimentary Harper Report: How To Take Control of the “Elephant in the Room”
- Listen to Growth Igniters Radio Episode 123, with Pam Harper & Scott Harper: The Surprising Truth About Visionary Leaders
- Listen to Growth Igniters Radio Episode 122, with Judith E. Glaser: Bring Together Groups With Opposing Interests – Use Conversational intelligence®
- Listen to Growth Igniters Radio Episode 44, with Kelly Leonard: “Yes, And”… Lessons from The Second City
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Read the Transcript
For your convenience, we’ve transcribed this conversation, with minor edits for written clarity. Read the transcript for Episode 126.