An old German proverb, roughly translated, states “to change and to change for the better are two different things.” Over our years of helping organizations of all sizes deal with a vast array of changes, we’ve seen that the skepticism embodied in this proverb runs wide and deep. Resistance to change can emerge even when the advantages may seem obvious, such as in the case of a move to new, improved facilities. The skepticism and resistance can be especially strong when the change is viewed as one being imposed by an external “them,” whether “they” are management, regulatory bodies, or even peer groups.
Focus on Commitment Over Compliance
Whether you’re dealing with restructuring, new regulations, new customer requirements such as quality certifications, or even a hostile takeover, changes based upon compliance are the most challenging ones to implement because of the natural resistance we tend to have to situations we didn’t initiate.Read More