By Pamela S. Harper and D. Scott Harper
From time to time, leaders of even the most sophisticated and innovative organizations must take control of an issue that almost everyone sees but no one wants to face, otherwise known as the “elephant in the room.” While these issues may be daunting, there are ways to take control.
Organizational elephants often are born and grow from good intentions. These can include the desire to avoid unnecessary conflicts and maintain important relationships, or to be seen as a team player. However, when left unresolved, organizational elephants produce a situation where people become focused on preserving an illusion that erodes trust, wastes time, drains resources, robs you of talent, and steals opportunities. The sooner you take control of an organizational elephant by spotting it and freeing it, the less power it has over your company’s success.
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